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Liquid products are not returnable once opened. Liquid products are sold "As Is". Artisan Resources, LLC may offer to refund your money in the event that there is a recall or that a batch of enzymes are determined to be faulty.
For other non-liquid products, the item will be returned to Artisan Resources, LLC with the burden of the cost of shipping on Artisan Resources LLC. After the settlement of the return is in place Artisan Resources, LLC will send a return label. The returns will be have to be returned in the original package in order for the lable to be priced properly.